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The difference (and where I think the value actually is) is that this isn’t about spinning up agents—it’s about structuring meaning across systems in a way agents can reliably reason on.
Tools like Perplexity can generate answers. They can even spin up workflows. But they don’t maintain a persistent, structured model of how a business actually operates—entities, relationships, constraints, deal context, etc.
What you saw today when your deal went into the system—that wasn’t just retrieval. That was the beginning of a system understanding the deal in context and being able to reason on it consistently.
That layer, the ontology, is what becomes the asset over time. The more deals, companies, and decisions that run through it, the harder it is to replicate because it’s no longer just software—it’s accumulated structured knowledge.
So I agree with your point on SaaS wrappers. This only works if it’s treated as infrastructure, not a tool

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